Installer documentation

Install, commission, and service RAE systems.

Guides for installer partners, written with the field in mind. The library grows as RAE Charge moves through certification: guides marked preliminary describe current design intent, and coming-soon guides show what they will cover.

Browse the guides Request installer access

Library in progress

The installation manual, wiring diagrams, and commissioning checklists publish with UL 9540 certification. Until then, installer partners can request early drafts and tell us what to document first.

Available: 1
Preliminary: 2
Coming soon: 3

Guides by topic

From site survey to service call.

Planning

Surveys, system design, permitting, and what to agree with the owner up front.

PreliminaryCharge · Connect · Summit

Installation overview: how a RAE system goes in

The sequence from site survey to handover, and which product handles what along the way.

1 min read · Updated Sep 1, 2026Read

Site and mounting

Placement, environment, structure, and mounting configurations.

PreliminaryCharge

Site requirements and placement for RAE Charge

Where Charge can go, what the enclosure is designed to tolerate, and what to check before mounting.

1 min read · Updated Sep 1, 2026Read

Electrical

Disconnect and fusing, inverter coupling, conductor sizing, interconnection.

Coming soonCharge

Electrical: disconnect, fusing, and interconnection

Landing conductors through the integrated disconnect, coupling with the inverter, and the interconnection paperwork.

Outline only · Updated Sep 1, 2026Preview

Commissioning

Bringing Connect and Summit online, verifying telemetry, handover.

Coming soonConnect · Summit

Commissioning with RAE Connect and RAE Summit

Bringing the system online, confirming telemetry, and setting operating priorities with the owner.

Outline only · Updated Sep 1, 2026Preview

Operation and service

Telemetry, remote diagnostics, updates, and service processes.

Coming soonConnect · Summit · Clear

Service, telemetry, and remote diagnostics

Reading pack telemetry, diagnosing remotely before a truck roll, and keeping systems current with software updates.

Outline only · Updated Sep 1, 2026Preview

Safety and certification

Standards, safety architecture, and what they mean on site.

AvailableCharge

Safety and certification: UL 9540 and UL 9540A

What the two standards evaluate, and how RAE Charge's safety architecture is designed around them.

1 min read · Updated Sep 1, 2026Read

Resources

Product one-pagers.

Print-ready summaries of each product for proposals, permitting packets, and customer conversations.

Energy Storage System

RAE Charge

One-pager, PDF, US Letter.

Coming soon

Gateway and Controller

RAE Connect

One-pager, PDF, US Letter.

Coming soon

Energy Management Platform

RAE Summit

One-pager, PDF, US Letter.

Coming soon

Software Intelligence Platform

RAE Clear

One-pager, PDF, US Letter.

Coming soon

Planned

Ask RAE

An assistant that answers installer questions from these guides, cites the guide it used, and hands off to the RAE team when the answer is not documented yet. Arrives once the guides are final.

Shape the library

Tell us what to document first.

Installers know which questions come up on site. Send the ones you want answered and we will prioritise those guides.

Send a documentation request

Installer partners

Become a certified RAE installer.

Training, certification, and early access to documentation for partners deploying RAE systems.

Talk to the partner team The installer pathway